Video and recording library
Every recorded session, kept and easy to find.
Upload the recordings of your trainings, webinars and team calls, together with instructional videos. Large files upload straight from the browser and can be resumed if the connection drops. Agents watch them in order and pick up exactly where they stopped.
Week 2: Needs analysis basicsPart 1 · Opening the conversation
Resume at 12:4027:15
Video library
Video and recording library
Every recorded session, with resume.
- Resume where they left offEach agent's place in every video is remembered, on any device.
- Recordings up to 5 GBLong trainings upload in parts, so a dropped connection does not mean starting again.
- Private to your teamYour team's recordings are seen by your team, never by another team.
Platform
Inside Agent Connect
How teams workBuild your team and train agents, step by step.Training CenterSessions of videos in the order you teach them.Video libraryEvery recorded session, with resume.You are herePractice & examsMock exams, explanations and AI practice.Progress trackingEach agent's activity and coaching steps.DocumentsGuides, scripts and forms with previews.Team workspacesA private space for every team.Agent onboardingFrom invitation to training in minutes.
Ready to build your team?
Talk to us about a workspace for your agents, or start your own free licensing training today.